This service is intended for consultation only—not for order, delivery, or warranty issue resolution.

If you're experiencing a problem with your order, delivery, or warranty, please report it using the following form so our support team can assist you appropriately:

Thank you for your understanding.

Need Help Choosing the Right Reformer?

If you need assistance selecting the perfect reformer, have specific questions about installation, usage, or any other future considerations, we’re here to help!

At PersonalHour, we truly care about your experience and want to ensure you have all the information you need to make the best decision. Whether it’s guidance on product features, troubleshooting tips, or exploring how our reformers fit into your fitness goals, our team is ready to assist you via phone or video call.

To provide you with the best possible support, we kindly ask you to schedule a call in advance. This helps us dedicate the time and attention you deserve, ensuring a smooth and personalized consultation experience.

We’re passionate about helping you achieve your Pilates journey with confidence and ease. Let us know how we can assist you

Finding hard to book a time? Send email to